Terms of Service

Welcome to MIBELLE CRYSTAL! These Terms of Service ("Terms") govern your use of mibellecrystal.com (the "Website") and any purchases made through our store. By accessing or using our website, you agree to comply with these Terms.

1. General Information
🔹 MIBELLE CRYSTAL ("we," "our," "us") provides handcrafted crystal bracelets and related products.
🔹 These Terms apply to all visitors, users, and customers of mibellecrystal.com.
🔹 We reserve the right to update these Terms at any time without prior notice.

If you do not agree with these Terms, please do not use our website or purchase our products.

2. Eligibility to Use Our Website
✅ You must be at least 18 years old or have parental consent to use this site.
✅ You agree to provide accurate, complete, and up-to-date information when making a purchase.
✅ You must not use our products or services for any illegal or unauthorized purpose.

3. Orders & Payments
🔹 Accepted Payment Methods: We accept Visa, Mastercard, PayPal, Apple Pay, and other secure payment options.
🔹 Order Confirmation: After placing an order, you will receive an email confirmation. If you do not receive one, please check your spam folder or contact us at mibellecrystal@gmail.com.
🔹 Order Cancellations: Orders can only be canceled within 24 hours of purchase. After that, we begin processing and shipping your order.
🔹 Pricing & Errors: Prices are subject to change. If there is a pricing error, we reserve the right to cancel orders or adjust prices.

4. Shipping & Delivery
📦 Please refer to our Shipping Policy for details on delivery times, tracking, and shipping costs.

🚨 Delays & Lost Packages: We are not responsible for delays caused by the shipping carrier, customs, or other circumstances beyond our control.

5. Returns & Refunds
✅ We accept returns within 30 days of purchase for eligible items.
✅ Items must be unused, undamaged, and in original packaging to qualify for a refund.
🚫 Custom-made items cannot be returned, unless there is a quality issue.

For full details, please review our Refund Policy.

6. Product Disclaimer
🔮 Our crystal bracelets are made from natural gemstones, and each stone is unique in color, texture, and pattern. Minor variations are not considered defects.
⚠️ While many believe in the metaphysical properties of crystals, we do not claim that our products provide medical or guaranteed spiritual benefits.

7. Intellectual Property
All content on mibellecrystal.com (including images, text, logos, and designs) is the property of MIBELLE CRYSTAL and may not be copied, distributed, or used without our permission.

8. Limitation of Liability
🚨 We are not responsible for:

Any incorrect use of our products.

Our maximum liability for any claim related to a product will be limited to the amount paid for that product.

9. Privacy & Data Protection
Your privacy is important to us. Please review our Privacy Policy to understand how we collect and use your data.

10. Governing Law
These Terms of Service shall be governed by and interpreted under the laws of [Your Country/State], without regard to conflict of law principles.

11. Contact Us
📧 Email: mibellecrystal@gmail.com
🌍 Website: mibellejewelry.com