Refund Policy

Return & Refund Policy
Thank you for shopping at MIBELLE CRYSTAL! We hope you love our crystal bracelets, but if you are not completely satisfied with your purchase, we offer a 30-day return policy. Please review the details below:

🛍 Return Conditions
Returns must be requested within 30 days of receiving the product.
Items must be unused, undamaged, and in their original packaging.
Customized bracelets are non-refundable unless there is a quality issue.
Please contact our customer service at mibellecrystal@gmail.com before returning an item.
💰 Refund Policy
Once we receive and inspect the returned item, refunds will be processed within 5-7 business days.
Refunds will be issued to the original payment method, and processing time depends on your bank or payment provider (e.g., PayPal, credit card).
Original shipping costs are non-refundable unless the item has a quality issue.
🚚 Return Shipping Fees
If the return is due to a quality issue, we will cover the return shipping cost. Please contact us to receive a return label.
If the return is due to personal reasons (e.g., change of mind, wrong size), the customer is responsible for return shipping costs.
📩 How to Request a Return
Contact Customer Service: Email us at mibellecrystal@gmail.com with your order number and reason for return.
Receive Return Instructions: We will respond within 24-48 hours with the return address.
Ship the Item: Please use a trackable shipping method and share the tracking number with us.
Refund Processing: Once we receive and inspect the item, we will process your refund within 5-7 business days.
⚠ Disclaimer
Our crystal bracelets are made from natural stones, each with unique textures and colors. Minor variations in color and pattern are not considered quality issues.
If your product arrives damaged or incorrect, please contact us within 48 hours of delivery for prompt assistance.
📩 For any questions, feel free to contact us at: mibellecrystal@gmail.com